FAQ

Frequently Asked Questions

Please click at your question

+ WHEN WE CLOSE OPERATION ?

- Lesson will only conduct four weeks per month. Lesson will rest on if there are 29, 30 or 31 of each month (Fifth Week).

+ WHAT IS THE DURATION OF EACH CLASS ?

- Classes of 45 and 60 minute can be arranged for adults and children.

+ THE BASIC EQUIPMENT FOR SWIMMING ?

- Swimming caps and goggles, Swimming costume, Towel

+ HOW MANY CHILDREN IN EACH CLASS ?

- 4 kids for (Group class). For private session only one student per class, to ensure close supervision and individual attention.

+ WHERE ARE THE SWIMMING LESSONS HELD ?

- Swimming lessons are held in the comfort of our swimming pool at Meru, Klang Selangor (please refer here : Our Location).

+ DO I NEED TO SUPERVISE MY CHILD AT THE POOL ?

- Yes, a parent or an approved guardian must be there before, during and after the swimming lesson. Parents/guardians do not need to get into the pool, but must be close by for the duration of the lesson.

+ ARE THERE ANY REPLACEMENT CLASSES ?

- Yes, but all classes must be completed within the agreed time schedule.

+ WILL LESSONS BE CANCELLED DUE TO BAD WEATHER ?

- Lessons will continue during slight drizzle but not during a heavy down pour, a tropical storm or the threat of lightning.

+ WHAT LANGUAGE DO YOU TEACH IN ?

- Swimming lessons are conducted in English and Malay.

+ DO YOU USE FLOATIES IN THE LESSON ?

- Yes, we use noodles for the child who is not yet confident in water.

+ HOW TO REGISTER ?

- We prefered to do online registration. However you can contact directly on person incharge to confirm classes. Please visit outlet.swimiss.com.my to complete online registration.