FAQ
Frequently Asked Questions
Please click at your question
- + WHEN WE CLOSE OPERATION ?
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- Lesson will only conduct four weeks per month. Lesson will rest on if there are 29, 30 or 31 of each month (Fifth Week).
- + WHAT IS THE DURATION OF EACH CLASS ?
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- Classes of 45 and 60 minute can be arranged for adults and children.
- + THE BASIC EQUIPMENT FOR SWIMMING ?
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- Swimming caps and goggles, Swimming costume, Towel
- + HOW MANY CHILDREN IN EACH CLASS ?
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- 4 kids for (Group class). For private session only one student per class, to ensure close supervision and individual attention.
- + WHERE ARE THE SWIMMING LESSONS HELD ?
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- Swimming lessons are held in the comfort of our swimming pool at Meru, Klang Selangor (please refer here : Our Location).
- + DO I NEED TO SUPERVISE MY CHILD AT THE POOL ?
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- Yes, a parent or an approved guardian must be there before, during and after the swimming lesson. Parents/guardians do not need to get into the pool, but must be close by for the duration of the lesson.
- + ARE THERE ANY REPLACEMENT CLASSES ?
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- Yes, but all classes must be completed within the agreed time schedule.
- + WILL LESSONS BE CANCELLED DUE TO BAD WEATHER ?
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- Lessons will continue during slight drizzle but not during a heavy down pour, a tropical storm or the threat of lightning.
- + WHAT LANGUAGE DO YOU TEACH IN ?
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- Swimming lessons are conducted in English and Malay.
- + DO YOU USE FLOATIES IN THE LESSON ?
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- Yes, we use noodles for the child who is not yet confident in water.
- + HOW TO REGISTER ?
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- We prefered to do online registration. However you can contact directly on person incharge to confirm classes. Please visit outlet.swimiss.com.my to complete online registration.